The Institute of Banking Personnel Selection (IBPS) has invited Online applications for recruitment of Customer Service Associates (Clerical cadre posts) in Participating Banks has the approval of the appropriate authorities through the Common Recruitment Process (CRP Clerks-XV). Candidates can register for the posts on the official website at ibps.in from 1st August 2025 to 21st August 2025.
IBPS CRP – Participating Banks
These clerk posts will be filled in the following participating banks.
| Bank of Baroda |
Indian Overseas Bank
|
| Bank of India |
Punjab National Bank
|
| Bank of Maharashtra |
Punjab & Sind Bank
|
| Canara Bank | UCO Bank |
| Central Bank of India |
Union Bank of
India |
| Indian Bank |
IBPS CRP Clerks-XV 2025 Important Dates
The Online Examination (Preliminary and Main) for the upcoming Common Recruitment Process (CRP CSA XV) for Recruitment and Selection of Personnel for Customer Service Associate Post in the Participating Banks will be conducted by the Institute of Banking Personnel Selection (IBPS) as per the tentative schedule provided below.
| Activity |
Tentative Schedule
|
| Online registration including Edit/Modification of Application by candidates |
1.8.2025 to 21.08.2025
|
| Payment of Application Fees/Intimation Charges (Online) |
1.8.2025 to 21.08.2025
|
| Edit Window for Candidates to Modify/ Correct Application Form (including online payment for Edit) |
After closure of Registration (will be notified on Official IBPS
website) |
| Conduct of Pre-Examination Training (PET) | September, 2025 |
| Download of call letters for Online examination – Preliminary | September, 2025 |
| Online Examination – Preliminary | October, 2025 |
| Result of Online examination – Preliminary | November, 2025 |
| Download of Call letter for Online examination – Main | November, 2025 |
| Online Examination – Main | November, 2025 |
| Provisional Allotment | March, 2026 |
IBPS CRP Clerks-XV Recruitment 2025 Details
| Name of The Organisation | Institute of Banking Personnel Selection (IBPS) |
| Advertisement Number | CRP-CSA-XV |
| Job Category | Central Govt Jobs |
| Name of the Posts | Customer Service Associates (Clerical cadre posts) |
| No. of Posts | 10277 |
| Job Category | Central Govt Jobs |
| Job Location | Across India |
| Application Mode | Online Process |
| Last Date | 21st August 2025 |
| Official Website | ibps.in |
IBPS Clerk Vacancy Details
Applications are invited from eligible and interested candidates aspiring to join as a Customer Service Associate in any of the Participating Public Sector Banks listed at (A) for the Common Recruitment Process (CRP CSA -XV) for vacancies of 2026-27. IBPS Notification mentions a total of 10277 Vacancies. State-wise Breakup is given here –
| State/UT | Total Vacancies |
| Gujarat | 753 |
| Puducherry | 19 |
| Tripura | 32 |
| Maharashtra | 1117 |
| Ladakh | 5 |
| Rajasthan | 328 |
| Kerala | 330 |
| Telangana | 261 |
| Jharkhand | 106 |
| Sikkim | 20 |
| Mizoram | 28 |
| Jammu & Kashmir | 61 |
| Madhya Pradesh | 601 |
| West Bengal | 540 |
| Bihar | 308 |
| Chandigarh | 63 |
| Goa | 87 |
| Tamil Nadu | 894 |
| Meghalaya | 18 |
| Delhi | 416 |
| Uttar Pradesh | 1315 |
| Nagaland | 27 |
| Himachal Pradesh | 114 |
| Uttarakhand | 102 |
| Odisha | 249 |
| Manipur | 31 |
| Haryana | 144 |
| Assam | 204 |
| Chhattisgarh | 214 |
| Andaman & Nicobar | 13 |
| Andhra Pradesh | 367 |
| Lakshadweep | 7 |
| Punjab | 276 |
| Dadra & Nagar Haveli & Daman & Diu | 35 |
| Arunachal Pradesh | 22 |
| Karnataka | 1170 |
| Total | 10,277 |
IBPS CRP Clerks-XV Recruitment 2025: Eligibility Criteria
A candidate must be either –
- a Citizen of India or
- a subject of Nepal or
- a subject of Bhutan or
- a Tibetan Refugee who came over to India before 1st January 1962 with the intention of permanently settling in India or
- a person of Indian origin who has migrated from Pakistan, Burma, Sri Lanka, East African countries of Kenya, Uganda, the United Republic of Tanzania (formerly Tanganyika and Zanzibar), Zambia, Malawi, Zaire, Ethiopia and Vietnam with the intention of permanently settling in India, provided that a candidate belonging to categories (ii), (iii), (iv) & (v) above shall be a person in whose favour a certificate of eligibility has been issued by the Government of India.
Educational Qualifications
A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government.
The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.
Computer Literacy: Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
Age (As on 01.08.2025)
Minimum: 20 years Maximum: 28 years
i.e. A candidate must have been born not earlier than 02.08.1997 and not later than 01.08.2005 (both dates inclusive)
Age relaxation
| Sr. No. |
Category |
Age Relaxation
|
| 1 | Scheduled Caste/Scheduled Tribe | 5 years |
| 2 | Other Backward Classes (Non-Creamy Layer) |
3 years |
| 3 | Persons With Benchmark Disabilities as defined under “The Rights of Persons with Disabilities Act, 2016” |
10 years |
| 4 | Ex-Servicemen (ESM) / Disabled Ex- Servicemen (DESM) |
actual period of service rendered in the defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST) subject to a maximum age limit
of 50 years |
| 5 | Widows, divorced women and women legally separated from their husbands who have not remarried |
Age concession upto the age of 35 years for General/EWS, 38 years for OBC and
40 years for SC/ST candidates |
Salary Details
Selected Candidates candidates will Get Salary ₹. 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480.
The CSA will be eligible for allowances & perquisites as per rules of the Participating Bank in force from time to time
Application Fee
SC/ST/PwD: ₹175
General/OBC/EWS: ₹850
Selection Process
The candidates are required to register for the Common Recruitment Process. The examination will be two tier i.e. the online examination will be held in two phases, Online Preliminary and Online Main. Candidates who qualify in Online Preliminary Examination and shortlisted will have to appear for Online Main Examination.
How To Apply
Prospective candidates will have to apply online on official IBPS website www.ibps.in after carefully reading the notification regarding the process of examinations and provisional allotment, eligibility criteria, online registration processes, payment of prescribed application fee/ intimation charges, pattern of examination, issuance of call letters etc. and ensure that they fulfil the stipulated criteria and follow the prescribed processes.
Important Dates
| Starting date for submission of application | 1st August 2025 |
| Last date for submission of application | 21st August 2025 |
Important Links
| IBPS Official Notification | Download Here |
| Online Application Link | Click Here |
